Training / Event Details

training

Managing Difficult Conversations with Staff

Outline

This course has been developed for both new and experienced line managers.

Description

The purpose of the course is to provide learners with practical tips on how to manage difficult conversations with their employees. This will include a consideration of the underpinning theory and best practice along with an interactive group session where learners are able to practice their skills in a safe environment.

Outcomes

  • Establishing what makes a conversation difficult and why it is important to address matters in a timely manner.
  • Learning how to prepare for a difficult conversation.
  • Demonstrating practically how to undertake a difficult conversation

Audience

Line managers who are new in role and experienced line managers who wish to develop their skills further.

12 Feb 2019 09:30 - 12:30

(requires login)
Warrington Training Hub
Contact Provider

Date and Time

12 Feb 2019 09:30 - 12:30

Venue

St Werburghs Development Centre, Boswell Avenue, Warrington, WA4 6DQ.

Trainer

Qualified / Experienced Trainer